General Information

Kamil Grzondziel

Kamil Grzondziel

Interdisciplinary Specialist

AddressBucharest, Romania
Age29
I am a versatile professional with broad business perspective.                   
Best suited for implementation of the multi-faceted tasks.
I have experience in many industries.
My strongest traits are: dilligence, persistence and flexibility.
Currently I am developing my knowledg in finances.
Main business areas:
- Human Resources
- Project Management
- Online Marketing and E-Commerce
- Customer Service
- Finances - still learning

Education

2014 - 2015

Wyższa Szkoła Bankowa w Poznaniu

Innovate E-Marketing - Post-Graduate Course

Studies in innovative e-marketing are addressed to marketers, managers, website owners and for all those who want to use the tools of e-marketing in communication with the market.
The course business partners are: Bluerank, Conversion, MaxRoy, Sales Manago and Symmetry.

2011 - 2014

Uniwersytet im. Adama Mickiewicza w Poznaniu

Industrial and Organizational Psychology - Master's Degree

Master’s thesis: The Emotional-Energetic Dimension in the Human Communication.
Final project on course of specialization: Recruitment project for Cinema Manager position

Additional activities:

A member of the student government
Internship in the laboratory psychological examinations,
Extra path of marketing and advertising

Experience

06.2016 - at present

Oracle Corporation

Customer Service Analyst

The company primarily specializes in developing and marketing database software and technology, cloud engineered systems and enterprise software products—particularly its own brands of database management systems. In 2011 Oracle was the second-largest software maker by revenue

Timely cash collection of customer accounts, assessing credit worthiness,
minimizing bad debts and ensuring contract compliance and/or
recommending legal action.

03.2016 - 06.2016

Kreditech Holding SSL GmbH

Associate Service Center PL

Kreditech Group is a technology company which delivers a range of custom-tailored financial services to customers across Europe and beyond. Founded in 2012 and headquartered in Hamburg, Germany, Kreditech has processed almost three million loan applications through its subsidiaries till march 2016.

servicing of incoming calls
replying to customers issues through e-mail
cooperation with the departments of: debt collection, payments, quality assessment

06.2015 - 12.2015

KGHM Polska Miedź S.A.

Intern in the Talent Management Team

This internship was a reward for winning the main place in the “We Build the Value of the Polish Economy. Work for Us!” organized by the Polish Ministry of Treasury.Talent Management Team is a highly specialized cell, which main goals focus on ensuring continuity of the company strategy, through developing the top-management staff and identifying the future successors of the key roles.

Creating profiles of all key roles – in polish and english
Benchmarking – within the company and with the main competitors
Supporting ongoing processes
Supporting the IT projects associated with HR

03.2015 - 06.2015

“Dwa Potoki” Resort

Receptionist

“Dwa Potoki” is a hotel with the 100 rooms, it is located in Karpacz, Poland and offers the ***/**** standard.

Full service of hotel guests – payments, tourist guidance, current affairs
Coordinating the work of cleaning and servicing personnel
Valuable experience of living in the mountains

08.2014 - 11.2014

Przedsiębiorstwo Handlowe A-T S.A.

E-Commerce Specialist

The Company A-T sells the electrical products, chemical and pharmaceutical products. It employs more than 850 employees including 160 sales representatives.

SEO Copywriting
Web store management

11.2014 - 02.2015

Futurum Invest Sp. z o. o

Project Manager

Company industry trade fuel.

Term contract. Building a business enterprise development strategy using retail and online. Coordinating the work of many specialists and advertising agencies

01.2014 - 04.2014

Omni3D

Support Manager

Omni3D Company is one of the very first 3D printers manufacturers in Poland.

Creating a company’s warranty policy
Ongoing management of the department
Implementation of procedures that improve product

09.2013 - 04.2014

Omni3D

E-Commerce Specialist

Omni3D Company is one of the very first 3D printers manufacturers in Poland.

Creating and managing the web store
Sales Department Support – B2B presetations
Launching first Print Shop in Poland in Leroy Merlin store
Exposing the 3D prnters in first Komputronik Megastore in Poland
Marketing Department Support – events, presentatons, creating promotion materials, online marketing

09.2012 - 01.2013

Scanmed Multimedis S.A.

Customer Service Team Lead

Scanmed Group from nearly 15 years a leader in the area of private health care in Poland. Patients are provided with comprehensive medical care – from medical consultations, through diagnostics, analytical tests, medical transports and home visits until after hospital treatment.

Development of sales for the clinic “Akamedik”
Leading a direct sales team – 3 or 4 people
Conducting sales presentations to big audiences – around 300 people

03.2012 - 07.2012

Optivo Consulting

Assistant Consultant

The Company is specialized in full cycle recruitment of middle and upper class professionals.

Direct search
Applications screening
Initial telephone interviews
Creating the candidate’s personal profiles

05.2010 - 06.2011

Holicon Sp. z o. o.

Phone Consultant, Financial Line of Netia

Holicon is a Business Process Outsourcing Centre specializes in serving the call center services.

Helping clients to solve financial issues related to servicing their accounts

2004 - 2010

Foltext97

Advertisement Worker

Visualization replacements for more than a dozen dealerships Orange mobile in Poznań. Preparation and assembly of all types of advertising